Company promised to give credit and never did. That comes out to a credit 2.29 ea for 8 items or $18.32.
For what price? Capitalone has failed to protect me from vendors like this one that the BBB rates as F with thousands of complaints like mine. Second opinion from who? For a $55.00 dollar purchase? What person or enterpirse would take on the liability of saying another company failed at their responsibility. I was told I had to get a Second Opinion. Capitalone refused my dispute despite all of the documentation. Capitalone asked for more information so I sent them pictures, and documents of eveything including emails where the retailer refused to discuss the items or the credit.
When that did not happen I filed a dispute with Capitalone. The retailer even put in writing on their document I was to receive a credit for the balance of the items not received. The retailer only sent me 16 of the 24 items I ordered and even said they did on their invoice. I made a $55.00 purchase in Jan-2022 from a retailer. I NEED SOMEONE TO CONTACT ME BECAUSE I WILL CONTINUE TO MAKE THIS AN ISSUE.
#Capital one phone number full#
HOW YOU ARE A HUGE COMPANY MAKING BILLIONS BUT FULL OF HORRIBLE CARELESS EMPLOYEES WHO ARE USELESS TO US BECAUSE THEY DONT EVEN WANT TO HELP AT ALL AND WITH THEIR BULLSHIT EXPLANTIONS AFTER HOUR LONG WAIT TIMES. I AM PISSED THE HELL OFF I WASTED HOURS AND HOURS FOR WHAT.
#Capital one phone number how to#
I ASKED FOR AN EMAIL OR NUMBER TO MAKE A COMPAINT AND THE WORKER GOES ‘ WE CANT GIVE YOU THAT INFO WE DONT HAVE IT WE DONT HAVE A NUMBER’ … IM FOR SURE NEVER USING CAPITAL ONE FOR ANYTHING EVER AGAIN BECAUSE ALL THIS COMAPNY KNOWS HOW TO DO IS STEAL MONEY AND TAKE AS MUCH MONEY AS THEY CAN FROM PEOPLE. IVE BEEN A CUSTOMER SINCE 2018-19 AND IN THOSE YEARS I ONLY MADE 3 DISPUTES WHICH YOU GUYS ADDED BACK THE VERY NEXT MONTH. SO WHY AM I ON HOLD FOR THAT LONG AND WHY IS THERE AN ISSUE EVERYTIME I TRY TO DISPUTE. EVERY TIME!!!! ALWAYS!! AND THEN THEY TRANSFER ME TO 5-7 DIFFERENT PEOPLE/ DEPARTMENTS AND I HAVE TO AGAIN EXPLAIN EVERYTIME EACH TIME TO EACH WORKER JUST FOR THEM TO TELL ME THAT THEY ARE SORRY AND THEY CAN NOT HELP ME. EVERY TIME I AM ON CALL WITH THEM I AM ON HOLD FOR MORE THAN 1 1/2 HRS. WHICH MAKES NO SENSE IF YOU HAVE VALID PAPERWORK. NEVER WANTS TO DISPUTE A CHARGE FULLY BECAUSE THEY WILL CREDIT YOU FOR THE TIME BEING AND THEN APPLIES THE CHARGES BACK ONTO THE ACCOUNT. NONE OF THEM CARE AND IS SOOO QUIET EVERY TIME I SPEAK. I cannot thank all of them enough for bringing in chairs, getting us drinks, snacks, phone chargers, information and just being amazing people. Please convey to your team at the MOA that I have opened my first Capital One card this morning because of their actions yesterday. Many of us were separated from our families who were in other parts of the mall. We were watching law enforcement tactically clear areas of the mall we had all been in just minutes before on videos on our phones. Your corporate security was also involved in keeping us safe. They were pulling people into the store from the mall, pulled us all into a vault like employee lunch room and kept us all safe, informed and as comfortable and calm as possible. We weren’t in the store 30 seconds when the mall went into lockdown due to an active shooter. My husband and I were visiting your CapitalOne Cafe in the Mall of America yesterday afternoon. The company had to pay back $3.67 billion so that it could repurchase the company stock from the US Treasury. There were huge losses incurred by the company's investors, which forced the company to shut down its mortgage division. At the time of the subprime financial crisis in the year 2008, Capital One had gained $3.56 billion in investments from the US Treasury courtesy. This new addition helped them in boosting their online banking services. ING Direct was also acquired by Capital One as one of their last huge acquisitions. After that, they also obtained North Fork Bank and Chevy Chase to establish their New York and Washington DC metropolitan area services. The first influential acquisition came to the bank in 2005 as Hibernia National Bank. Based on their knowledge and customer database, they built a customer profile for their credit card business.
They became one of the pioneers to use data analytics in their favor. The diversification of Capital One took place into retail banking in the late 1900s and early 2000s. The company was headed by Richard Fairbank and Morris Nigel. The new company came to be known as Capital One. Signet Financial Corp spun off Oakstone Financial its credit card business in the year 1994.
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